Privacy Policy

Jayda Transport LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.jaydatransport.com, communicate with us by phone, email, text message (SMS/MMS), or otherwise interact with our services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or provide us with your personal information.

1. Information We Collect

Personal Information You Provide

We may collect the following information when you contact us, submit a form, apply to become an owner operator, or otherwise interact with our business:

• Full name
• Phone number (including mobile number)
• Email address
• Mailing address
• Business or company name
• DOT/MC numbers and other carrier credentials
• Employment and driving history (for driver applications)

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URL, and pages visited. This information is used to improve our website performance and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and communicate with you
• To process owner operator applications and onboarding
• To provide shipment tracking and freight-related updates
• To send operational and transactional text messages (SMS/MMS)
• To manage dispatch, accounting, and compliance functions
• To improve our website and services
• To comply with legal obligations and industry regulations

3. SMS/Text Messaging Policy

Message Frequency

Message frequency may vary depending on your interactions with us and the nature of our business relationship.

Message and Data Rates

Standard message and data rates may apply. Jayda Transport LLC is not responsible for any charges imposed by your wireless carrier.

Opt-In

By providing your phone number to Jayda Transport LLC — whether through our website, a form, by phone, by email, or in person — you expressly consent to receiving text messages from us at the number provided. Consent is not a condition of doing business with us.

Opt-Out

You may opt out of receiving text messages at any time by:

• Replying STOP to any text message you receive from us
• Calling us at (920) 850-7235
• Emailing us at Dispatch@jaydatransport.com

After opting out, you will receive one final confirmation message. You will no longer receive text messages from us unless you re-subscribe.

Help

For questions or assistance regarding our text messaging program, reply HELP to any message or contact us using the information in Section 9 below.

No Data Sharing for Marketing

We do not sell, rent, share, or trade your mobile phone number or any personal information collected in connection with our SMS/text messaging program to third parties for marketing or promotional purposes.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service Providers: With third-party vendors who assist us in operating our business (e.g., factoring companies, insurance providers, compliance services, communication platforms), solely for the purpose of providing services on our behalf.
• Legal Compliance: When required by law, regulation, legal process, or government request.
• Business Operations: With brokers, shippers, and receivers as necessary to facilitate freight transportation services.
• Safety and Protection: To protect the rights, property, or safety of Jayda Transport LLC, our owner operators, or others.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of text messaging communications

To exercise any of these rights, please contact us using the information provided in Section 9.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete it.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or our SMS messaging program, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.